Samantha Close is an Associate Professor of Media and Popular Culture in the College of Communication at DePaul University. She researches fandom, popular culture (particularly Japanese media and video games), and creative work. You can see her documentary on crafting here: https://www.vice.com/en/article/etsy-crafting-in-the-computer-age-the-unseen-workers-who-make-etsy-possible/ and read her writing in open-access venues like Transformative Works and Cultures, Social Media + Society, the International Journal of Communication, and Newsweek.